Comparing Standard and Premium Support
BarTender Enterprise and Automation customers can also add Premium 365, 24/7 Support, with priority response around the clock and a 2-hour guaranteed initial reply time by contacting us here.
|Initial response time (urgent/high severity issues)||1 Business day||2 hours|
|Free version updates||•||•|
|Edition and printer upgrades*||•||•|
|Live phone and chat support||•||•|
|Editions supported||All||Automation and Enterprise|