BarTender's Standard Maintenance Agreement (SMA) gives you access to our support experts via email, chat and phone. Maintenance and Support is available for BarTender 2016, and BarTender 2019, and BarTender 2021. Enterprise and Automation customers can also add Premium 365, 24/7 Support, with priority response around the clock and a 2-hour guaranteed initial reply time. Visit our support site to access your support options. Have your support number handy. If you don’t know your support number, we can help you find it. Visit our support site
When an update or new version of BarTender is released, you’ll receive an email notification at the address you provided when you registered that describes how to update. Update now
Edition and Printer upgrades
An active Maintenance Agreement allows you to upgrade your software edition or add printers to your current license.
Easy Renewals and Estimates
We’ll notify you two months before your SMA expires. At that time, you can contact your software vendor, or you can ask us to find a reseller for you and we’ll get the process started. You can also log in to your portal account and use our Maintenance renewal estimate tool. Get an estimate