How to Get the Fastest Technical Support
Have the following information ready to help Technical Support answer your questions quickly:
- Your full name.
- Your company name.
- Your phone number, with extension.
- Your BarTender Edition, Version #, and Build # (see the About option in your Help menu).
- Your operating system.
- Your printer's make and model (including print resolution).
- The Version # and Build # of any printer Drivers by Seagull you are using.
- Description of the problem, including any error messages and corrective steps you have already tried.
- When contacting support by e-mail, attach a copy of your BarTender label format file.
- If you are having a problem reading from a database, provide a representative portion of the database.
And be sure you have registered BarTender. Registration is required to receive Technical Support.