IT Manager

Job Overview

We don't simply develop and sell advanced business software to other companies - we leverage technology in-house to optimize operations in every department. But as business technology continues to get more powerful and complex, we need the right technical leadership to raise our company to the next level of efficiency and security.

We are seeking an IT Professional that has a successful track record with all aspects of managing a complex IT infrastructure. You will manage a small team and report directly to the President.


  • Define and enforce all IT policies and procedures
  • Supervise a small staff, conduct performance reviews, and hire when necessary
  • Provide leadership and mentor less experienced staff
  • Provide guidance to IT staff in remote locations
  • Manage hardware and software assets
  • Define business continuity, backup and recovery procedures
  • Manage telephony systems and communication circuits
  • Manage service contracts and domain registrations
  • Manage IT infrastructure in remote office locations
  • Negotiate and manage relationships with outside vendors and service providers
  • Hands-on as a Systems Administrator
  • Hands-on as our Senior Helpdesk Technician
  • Hands-on as a SQL Server administrator
  • Support a software development organization
  • Excellent verbal and written communications skills
  • Excellent documentation skills
  • Occasional travel to overseas offices in Madrid, Taipei, and Tokyo

Requires at Least 5 Years Experience in Each of the Following

  • IT infrastructure and staff management
  • Defining and managing IT policies and procedures
  • Windows Server 2003/2008
  • TCP/IP (DNS, DHCP, routing, VPN)
  • SQL Server, Exchange, IIS, Office/Outlook
  • Customer service
  • Backup Exec or equivalent backup system
  • PC/Server/network hardware
  • Virtualization (VMware or equivalent)

Additional Qualifications

  • Technical certifications a plus (MCSE, CISSP, CCNE, etc)
  • Experience with Microsoft Dynamics CRM or AX helpful
  • Good organizational habits and outstanding attention to detail
  • Excellent written and verbal communication skills
  • Positive, team-oriented attitude

Benefits Include

  • 401 K with 50% employer matching
  • Excellent health and dental plan (100% coverage for employee and 50% for dependents)
  • FSA (IRS-approved Flexible Spending Accounts for expanded medical coverage)
  • Tuition reimbursement program
  • Paid vacation and sick leave
  • Some additional benefit details can be found on our website. (Full details will be supplied as part of any job offer.)


Please send your resume and salary history or requirements to:

E-mail replies only. (No faxes or letters please.) At this time, we are only considering candidates from the Puget Sound area. (That is, we are not offering relocation packages.)