How to Upgrade BarTender
Please click here to
upgrade Windows printer drivers.
Fast and Easy!
Depending on the type of upgrade you need, you can be using your new version of
BarTender in as little as 10 minutes.
Includes Service Releases and Minor Updates
Whether or not you have a software maintenance contract, service releases and minor
updates are always free and do not require you to contact anybody. You simply
download what you need from the Service Releases web page and install it on the same PC where an
existing copy of BarTender is already installed. You do not need a new
Product Key Code (PKC) because your newly installed BarTender detects when a valid
PKC is already in place.
Examples of minor upgrades:
- "SR" Service Releases: For most service releases, the version number will
stay the same and only an "SR" number will change. For example, the first service
release for BarTender 9.3 was referred to as "BarTender 9.3 SR1." The next service
release would be "BarTender 9.3 SR2."
- Minor Version Updates for Older Software: Minor updates are rare but do occur.
For example, version 8.0 was followed by 8.01. (Note that the "hundredths
digit," the digit two places to the right of the decimal point, is the only one
The three types of "Major Upgrades" are described below. (Depending on your needs
and the version and edition of BarTender you already own, you may need more than
- Major Version Updates: This is when any digit in the BarTender
version number other than the "hundredths digit" changes. There are two classes
of major version updates:
- Full Version Update: The number
to the left of the decimal point changes. (For example, updating from version 9.4
- Point Release Update: The number
just to the right of the decimal point changes. (For example, updating from 9.3
The cost of major version updates depends on whether or not you have a software maintenance
- With a software maintenance agreement, major version updates are free.
To get an upgrade, please see the Receiving Maintenance Upgrades section of the Software
Maintenance web page.
- Without a software maintenance agreement, "conventional"
update discounts apply. (Please contact your reseller for actual prices.)
The remaining two categories of major upgrades are always paid upgrades.
- Edition Upgrades: Step up to a more advanced edition of BarTender.
For example, upgrade from the Professional to the Enterprise Automation edition.
- Printer Add-Ons: Increase the number of printers you can use with
your Automation or Enterprise Automation edition of BarTender.
Purchasing your Upgrade
Your reseller can sometimes get your software upgrade on the way to you the same
day you order it. As discussed below, you can even get your new Product Key Code
("PKC") by e-mail and download your upgrade. Having your software properly registered
at least 24 hours in advance of your order is the best way to avoid delays.
Supporting your Reseller
Seagull Scientific does not sell direct to end-users. However, we maintain a large
international network of loyal, hardworking resellers. Most will appreciate
the opportunity to help you upgrade. However, if you encounter a problem with your
existing reseller, please contact Seagull Scientific and we will put you in touch
with another reseller that can help you.
Product Information Required from You
For paid upgrades, you must provide the following:
- Proper Registration: Your software must be properly registered.
If you have not already registered your software, upgrade processing may be delayed
by as much as 24 hours. You can register right now at:
- Find your Product Key Code (PKC):
- Most Editions: In almost all cases, when you flip open the case
to your BarTender CD, your existing PKC is easily seen on the inside panel of your
CD's cover artwork.
- Multiple License Purchases of BarTender: If you originally purchased
a single CD of the Professional edition, but it came with multiple PKCs, then each
PKC will be on a separate card. (BarTender Professional is no longer sold
in this configuration.)
- Your Version number and Edition: Please go to the Help
menu within BarTender and select the About option. Write down the
edition name and version number for later reference when ordering your upgrade.
Ordering your Software
To complete your upgrade order, please:
- Provide your reseller with the product information described above.
- Explain which type(s) of upgrade(s) you want.
- Make arrangements for payment.
Once your reseller has accepted your method of payment, unless you request otherwise,
you will be shipped a new CD, a new printed copy of your product key code, and possibly
a new manual (depending on the type of upgrade). (Please note that your old PKC
number will be disabled in our master Activation server. This will prevent you from
performing future installs of the already-existing copy of your software.)
Getting your New Product Key Code Right Away!
If you are in a big rush, you can make arrangements with your reseller to receive
your new PKC by phone or e-mail. This way, you can download and activate your upgrade
prior to receiving your physical software shipment. After getting your new PKC from
your reseller, simply
download the latest "Trial Edition"
from Seagull's website and install it. Enter in your new PKC when asked, and happy