Streamlining the Support Process

You must register BarTender to receive Technical Support. You can register quickly and easily at:

Even though you are registered, you will be asked on the phone for some or all of the following information:

Your full name.
Your company name.
Your phone number, with extension.
Description of your Seagull product, including Product Name, Edition, Version #, and Build # (see the About option in your Help menu).
Your operating system (if Windows NT, please include the Service Pack #). Make and model of your printer (including print resolution).
The Version # and Build # of your Seagull Windows printer driver
Description of the problem you are experiencing, including any error messages and corrective steps you may already have attempted.
When getting tech support by e-mail, please attach a copy of your BarTender label format to your initial e-mail.
If you are having a problem reading from a database, receiving a representative portion of your database can be very helpful.